Last Updated: February 26, 2026

Welcome to NationFans. Every item we sell is made-to-order, meaning your product is handcrafted, printed, and quality-checked only after your order is confirmed. This process ensures the highest quality but requires a dedicated production period before shipment.

1. The Made-to-Order Process

Unlike traditional retailers, we do not hold pre-manufactured inventory.

  • Phase 1: Production (Handling): Once payment is cleared, your order enters our production queue.

  • Phase 2: Shipping (Transit): Once production is complete, your item is handed over to the carrier for delivery.

Please note: Shipping times listed below begin only after the processing/production period is complete.

2. Estimated Delivery Timelines

Standard Apparel & Accessories

(T-shirts, hoodies, and accessories)

  • Processing Time (Production): 5 – 9 Business Days

  • Shipping Time (Transit): * USA: 7 – 10 Business Days

    • Europe & UK: 10 – 15 Business Days

    • International: 10 – 20 Business Days

  • Total Estimated Delivery: 12 – 29 Business Days

Footwear (Shoes)

(Custom handcrafted footwear)

  • Processing Time (Production): 10 – 15 Business Days

  • Shipping Time (Transit): * USA: 7 – 10 Business Days

    • Europe & UK: 10 – 15 Business Days

    • International: 10 – 20 Business Days

  • Total Estimated Delivery: 17 – 35 Business Days

3. Shipping Carriers & Tracking

We utilize a network of global carriers including USPS, UPS, FedEx, DHL, YanWen, and Yun Express.

  • Tracking Notification: You will receive an email with tracking information as soon as your order leaves our facility.

  • Tracking Updates: Please allow 2–3 business days for the carrier’s system to reflect the initial status update.

  • Separate Packages: Due to logistics, items in the same order may be shipped separately to ensure you receive them as soon as they are ready.

4. International Customs & Duties

  • We ship worldwide to over 50 countries.

  • International customers are responsible for any VAT, customs duties, or taxes imposed by their local government.

  • Customs inspections may occasionally add 1–3 weeks to international transit times.

5. Delivery Responsibility

  • Address Accuracy: NationFans is not responsible for non-delivery caused by incorrect or incomplete addresses provided during checkout.

  • Confirmed Delivery: Once a carrier marks a package as “Delivered,” the order is considered successfully fulfilled. We are not responsible for lost or stolen packages after confirmed delivery.

  • Carrier Delays: External factors (weather, holidays, or carrier disruptions) may occasionally add 3–7 business days to estimated delivery dates.

Contact Information

Business Name: NationFans operated by Bad Ape, LLC

Address: 30 N Gould St, Ste R, Sheridan, WY 82801, USA

Phone: +1 (307) 381-8992

Email: [email protected]

Support Hours: Monday – Friday (9:00 AM – 5:00 PM MST)